What makes a great performance review?

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This week the SportsGrad Community told us about:

Performance reviews can be daunting and stressful for staff and managers. They’re often perceived as a negative meeting to talk about all the things that went wrong over the year, however when used effectively, they can be a tool that builds strong connection and engagement with your staff. Here’s what makes a great performance review according to the SportsGrad Community:

1. Be concise when addressing underperformance

Full-Time, 2y exp - “While it can be uncomfortable, clear communication is key to managing someone who is not performing. Stepping back and thinking about why or how that person is underperforming is an easy to make assumptions or decisions under the cloud of emotion”

Full-Time, 1y exp - “We addresses underperformance through collaboration between line managers and HR. If an individual's performance declines, they receive support to improve. If no improvement occurs, HR evaluates whether the role suits the individual”

Full-Time, 3y exp - “Even if goals aren’t on track there is a program to help them steer in the right direction that goes through people and culture”

2. Review professional AND personal goals

Full-time, 4y exp - I sit down with my line manager and talk about personal goals, as well as professional goals”

Full-Time, 2y exp - “We have indicators for participation numbers, budget outcomes, and key milestones or events which are all measurable. These are considered in our yearly performance review, however, it’s not do or die. Yes, we set stretch targets, and we want to hit them, but how we get there is just as important as the outcome”

Full-Time, 2y exp - “We review how we are living by our trademark. At the start we take a moment and reflect on an occasion when we’ve demonstrated our organisations values. This promotes a people-first approach which truly maximises outcomes”

Full-Time, 2y exp -”Goals can be measured by numbers and financial aspects as well as how we personally felt depending on variables”

3. Review more than once per year

Full-Time, 1y exp -”My employer conducts quarterly performance reviews facilitated by managers and HR, assessing alignment with the company's values. Performance is evaluated based on task execution frequency, becoming a go-to resource for exceptional results.”

Full-Time, 4y exp - “At the end of the year, we sit down with our direct line manager to assess how we went with achieving these goals. In June/July, we can assess if we are on track and if any changes are needed”

Full-Time, 1y exp - “High performers are rewarded through a bonus structure, leadership and development opportunities at a global scale, and increased remuneration”

Full-Time, 1y exp - “My workplace implements a structured 90-day plan framework, collaboratively designed by individuals and their managers, ensuring alignment with HR and line management. This setup fosters accountability, ensuring individuals meet their role requirements”

4. Involve the employee in setting goals

Full-Time, 3y exp -”My employer sets KPIs then asks us to set 4-5 goals for the year, which includes performance and personal goals. These goals are then reviewed each time we catch up fortnightly to check in on how they’re progressing”

Full-Time, 2y exp -”Being involved in the goal-setting process works well as we feel important and considered throughout”

Full-Time, 4y exp - “At the start of the year, each person in the team will need to submit their goals. Growth, impact & team are the 3 x business/role focused goals. Our 4th goal is personal - what do I want to achieve in 2024?”

✍️ Ryan’s Note: A big theme that has come out of collecting insights from our community is the need for positive reinforcement. Reviews are a great way to know where you’re at, so a way to feel comfortable is reviewing performance regularly, both professionally and personally. Including the employee in the creation of goals also makes them feel included and builds buy in. Good communication coupled with regular reviews is key to making employees confident.

Keep reading for some more insights into our community and how you can get involved.

Let’s get it!

Ryan Walker 💛

Co-Founder

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